Appeals/ Complaints

Contact us now
If an individual is not happy with the decision made by Immigration New Zealand and wishes to appeal or lodge a complaint. Immigration Guru welcomes you to come and discuss your views and help you with further actions which could be taken to achieve a positive outcome. If an individual is living unlawfully in New Zealand. Under the Immigration Act 2009, you have no statutory right to apply for a visa, however, this does not mean that you cannot choose to submit a request for a temporary visa under section 61 of the Immigration Act 2009. Immigration New Zealand does not have to accept your request but if your case is exceptional Immigration New Zealand has the discretion to assess your request and ultimately issue a visa to you based on your grounds for the request.

If you are unlawful in New Zealand, you should depart lawfully to be able to re-enter New Zealand in the future. However, if you think you have genuine reasons for becoming unlawful or you have exceptional circumstances we encourage you to contact Immigration Guru immediately to discuss your options as you may be able to obtain a visa to become lawful in New Zealand.

Appeals can be for:

E
Decline of visas on Humanitarian grounds
E
Decline of Residence Application
E
Liability for Deportation.

Complaints can be for:

E
Victims of Domestic violence
E
Complaint to Ombudsmen
E
Section 61 request

Frequently Asked Questions

My Residence application has already been declined, is there anything I can do?

If you think that the decision was incorrect we will be able to appeal the decision and if you have any exceptional circumstances the advisor will put forward your case to Immigration New Zealand.
There are special avenues that we can explore, so being rejected may not always be the end of the road.

I have been issued a Deportation Liability Notice, is it possible for me to appeal?

Yes, if you have already received Deportation Liability Notice (DLN) and you have genuine reasons and special circumstances, there are chances that you may be able to appeal with the Tribunal.

I have not been issued a Deportation Liability Notice but staying unlawfully in New Zealand. Can I regularize my status in New Zealand?

We can request you a visa under section 61, depending upon your exceptional circumstances.

How long will my application take?

Immigration Protection Tribunal have set expected processing time and your adviser should give you a realistic expectation. Should your application not be finalised within the expected time frame a concern should be raised with the Tribunal.

Office Address

Level 2,
141 Great South Road,
Papatoetoe,
Auckland 2025